We try to be fair to our clients at all times and have no intention of taking money we don’t justly deserve.
Sometimes things just simply don’t go the way we expect them to. If the web design project we’re working on together is cancelled by either of us before completion, the client will owe payment based on the amount of work completed. For example, if the work is 75% complete, the client will owe 75% of the projected cost, as well as 100% of any additional costs for licenses or work completed. You will be refunded any amount over that amount.
Initial deposits are generally not refundable. There will, however, be a case by case review, as it’s our goal for our clients to be happy with their experience with us.