I'm not an agency. I'm an independent web designer and developer. What does this mean? It means you get personalized attention every step of the way. Instead of dealing with an account manager you have a straight line of communication with the person who's building your website. Nothing will be lost in translation between the design concept and the final product, and the process will be much more streamlined. No worries... if there are technical needs outside of my areas of expertise, I have a whole world of known experts to call upon.